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Virtual admin · Southern NH

Administrative office support for contractors & small service-based businesses

You focus on your customers; I'll take care of the admin.

LiveAmherst, NH
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Karen Felch, owner of The Remote Admin

35+

Years experience

About the Founder

I love being the person my clients can count on when they need an extra hand.

Hi, I'm Karen, founder of The Remote Admin. For more than 35 years, I've helped businesses stay organized and keep their offices running smoothly. I know firsthand how quickly administrative tasks can pile up, taking valuable time away from the work that matters most.

That's why I started The Remote Admin, to provide dependable, personalized support that helps business owners stay on top of their day-to-day operations. From invoicing and collections to customer follow-up, scheduling, and paperwork, I'm here to help keep things organized and moving forward.

I love building relationships with my clients and being the person they can count on when they need an extra hand. When I'm not working, you'll usually find me enjoying time on the lake or making memories with my three grandchildren.

Karen

Proudly serving

AmherstBedfordMerrimackMilfordNew BostonNashuaManchesterExeterConcord

and remote clients anywhere.

Sound familiar?

Is your back office running you?

  • Invoices that never quite get sent
  • Payments you keep meaning to follow up on
  • Paperwork stacking up faster than you can file it
  • Files and folders you can't find when you need them
  • An inbox that never stops
  • Receipts everywhere, glovebox, truck, junk drawer

The Remote Admin can help.

What I do

Administrative support that keeps your business moving.

I serve contractors and small service-based businesses.

Invoicing & collectionsContractor supportForms, SOPs & process creationOffice organization & cleanupFollow-up & communicationW-9 & COI requests
Signature

Office Rescue

A one-time administrative reset

When paperwork piles up and tasks start slipping through the cracks, The Remote Admin will help you get caught up and organized with a plan that works moving forward.

What’s included

  • Backlog cleanup and organization
  • Invoicing and customer follow-up
  • Forms, files, and process improvements
  • A clear plan to keep things running smoothly
Start your rescue
Handled
  • Customers followed up
  • Paperwork in order

Administrative Services

The day-to-day support that keeps your office running efficiently.

  • Email and communication management
  • Customer follow-up and service support
  • W-9 & COI (certificate of insurance) requests
  • Data entry, forms, and documentation
Handled
  • Accounts reconciled
  • Bills paid on time

Financial Administration

Stay on top of your numbers without spending evenings buried in paperwork.

  • Invoicing and accounts receivable
  • Customer payment follow-up
  • Accounts payable support
  • Bank and credit card reconciliations
Handled
  • SOPs documented
  • Workflows mapped

Systems & SOPs

When how you work only lives in your head, things break the moment you step away. The Remote Admin turns your day-to-day into clear, written systems your business can actually run on.

  • Standard operating procedures (SOPs)
  • Step-by-step process documentation
  • Custom forms, checklists & templates
  • Onboarding & training materials
Handled
  • Files organized
  • Templates ready

Project Support

One-time projects and special tasks that need attention but never seem to reach the top of the list.

  • File and folder organization
  • Spreadsheet cleanup and setup
  • Forms, templates, and workflows
  • Seasonal and project-based assistance

Help your small business breathe again.

How it works

Three steps to getting your time back.

  1. 1

    Book a call

    Grab a free discovery call. I'll talk through what's on your plate and where you're stuck, no pressure, no jargon.

    Book your discovery call
  2. 2

    I build your plan

    I'll map out exactly what I'll take off your hands, how I'll work with you, and what it costs, then you approve it.

  3. 3

    You get your time back

    I handle the admin in the background. You get clean books, sent invoices, and your evenings back.

Tools & systems

I work in the tools you already use.

No need to learn anything new. I'll meet your business where it already runs.

QuickBooksJobberGoogle WorkspaceGmailGoogle DriveGoogle SheetsMicrosoft ExcelMicrosoft TeamsOutlookWindowsDropboxZoomCalendlyand more

Ways to work together

Flexible help that fits how you actually run.

One-time

Office Rescue

Custom quote

A single, focused catch-up to dig out of the backlog and reset your systems.

  • Backlog cleared
  • Invoices sent & followed up
  • Receipts & files sorted
  • A simple system to keep going
Book a rescue
Ongoing

Monthly Support

Let's talk pricing

Steady, predictable help every month so the admin never piles up again.

  • Recurring bookkeeping
  • Ongoing invoicing & follow-up
  • Customer follow-up & communication
  • Regular communication and support tailored to your needs
Book a call
As needed

À la carte

By the project

Pick exactly what you need help with, when you need it, no commitment.

  • One-off projects
  • Seasonal or overflow help
  • Specific tasks only
  • Pay for what you use
Ask about à la carte

Not sure which fits? Book a call and I'll figure it out with you.

Ready to hand off the admin?

Book a free, no-pressure discovery call and let's get you caught up.

Book a call

Kind words

Local business owners who got their time back.

Karen is a breath of fresh air! She is responsive, timely, efficient, and has the best communication.
Ducharme Tree Service· Client

Client spotlight

Karen has been the missing link to our company being more legit and more like on autopilot.

Bohan Electric

Businesses I work with

Proudly supporting local businesses.

I serve all small business & service industries.

Good questions

Questions, answered.

Always. I treat your financials and business details with complete confidentiality. Your information stays between us, full stop.

I work in QuickBooks and the common tools small businesses already use. If you're not set up yet, I'll help you choose something simple and get it running.

However works best for you, email, phone, or text, at a cadence that works for you. You'll always know what I'm working on and where things stand.

No long, scary contracts. I start with a clear plan, and you can choose a one-time rescue, ongoing monthly support, or à la carte help as you need it.

Both. I'm based in Amherst, NH and work with businesses all over southern New Hampshire. Working remotely just means I can help you efficiently, without the overhead of being on-site.

Stay in the loop

Follow along for tips and updates.

Quick, practical tips for keeping your back office under control, plus what's new at The Remote Admin.

Free Admin Tools · no sign-up

Free tools. Try them out.

Simple tools to help you save time, look more professional, and stay organized — created by The Remote Admin.

These tools are for general business use and run entirely in your browser. We don’t store any of the information you enter.

Your details → a styled signature, ready to paste into Gmail or Outlook.

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Gmail: Click “Copy signature,” then go to Settings (gear) → See all settings → General → Signature → create or edit a signature → paste (Ctrl/Cmd + V) → Save Changes.

Outlook: File → Options → Mail → Signatures → New → paste into the edit box → Save. (In new Outlook / web: Settings → Mail → Compose and reply → Signature.)

Need help setting up branded forms, email templates, or customer follow-ups? The Remote Admin can help.

Book a free call
The Remote Admin

Making your life easier, one task at a time.

Admin office support, light bookkeeping, collections, and more for contractors and small service-based businesses across southern New Hampshire.

Get started

Ready to get organized?

Book a free discovery call below, or send a quick message and I'll get right back to you.

The Remote Admin, illustration of a friendly admin at her desk

Hi, I'm Karen. You'll be talking with me, not a call center. Let's find the right next step for your business, no pressure.

Karen Felch · Owner, The Remote Admin

1

Book a discovery call

Pick a time that works, it's free, friendly, and there's no pressure.

2

Or send a quick message

Tell me a little about what you need and I'll be in touch.

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